Legal · POKO 2026

Event: JCI Poland National Convention 2026 (“POKO 2026”)

Effective date: 21 June 2026

Last updated: 21 June 2026

These Terms and Conditions explain the rules for buying tickets to and taking part in the JCI Poland National Convention 2026, organised under the POKO 2026 brand. Please read them before purchasing a ticket. By buying a ticket or registering, you confirm that you have read and accept these Terms.

1. General provisions

1.1. These Terms and Conditions (the “Terms”) set out the rules for purchasing tickets to, registering for and participating in the JCI Poland National Convention 2026 (POKO 2026) (the “Event”).

1.2. The Event is organised by JCI Kraków (the “Organiser”). Ticket sales for the Event are operated by JCI Kraków as the seller, with payments processed through the Stripe payment platform.

1.3. By purchasing a ticket, registering or taking part in the Event, the participant confirms that they have read, understood and accepted these Terms.

1.4. These Terms are available free of charge on the Event website and may be saved, stored and printed by the participant at any time.

2. Definitions

• Event / POKO 2026 – the JCI Poland National Convention 2026, held on 11–13 September 2026 in Kraków.
• Organiser – JCI Kraków, responsible for organising the Event and for ticket sales.
• Participant – a natural person who buys a ticket and/or takes part in the Event.
• Ticket – an electronic entitlement to take part in the Event in accordance with the selected ticket type.
• Website – the Event website at jcipoko.pl.
• Payment provider – Stripe, the platform used to process payments.

3. Event information

• Name: JCI Poland National Convention 2026 (POKO 2026)
• Dates: 11–13 September 2026
• Venue: „Nasza Rzeka” barge, Bulwar Czerwieński, 31-101 Kraków, Poland
• Format: a three-day convention including the official programme, development and leadership sessions, and networking and social events.

3.1. The main convention programme is conducted primarily in English; selected sessions may also be held in Polish. The language of each session is indicated in the agenda.

4. Organiser and contact details

4.1. Organiser and ticket seller: JCI Kraków.

4.2. Contact e-mail: [email protected]

4.3. The Organiser handles enquiries about tickets, invoices, participant details, partnership, delegation logistics and other Event matters through the contact e-mail above.

5. Eligibility and registration

5.1. Tickets are intended for individuals interested in taking part in the Event, including members and guests of the JCI community and delegations from Local Organisations (LOMs).

5.2. Registration takes place online. To complete a purchase, the buyer provides the information requested during checkout and makes payment for the selected ticket.

5.3. The buyer is responsible for providing accurate information. If contact details are incorrect, the Organiser may be unable to deliver the ticket confirmation or Event information.

6. Ticket types, prices and availability

6.1. The following ticket tiers are offered for the Event. Each tier includes access to the official convention programme, networking and social events, and support for delegates and LOM teams.

6.2. At any given time, only the tier that is currently on sale can be purchased. The Standard and Late tiers are shown for transparency and become available on the dates indicated, subject to availability.

6.3. Prices are stated per ticket. The price applicable to a purchase is the price displayed at checkout at the moment of payment.

6.4. The number of tickets is limited by venue capacity. The Organiser may close sales once capacity is reached.

7. Purchase and payment process

7.1. Tickets are purchased online via the checkout linked from the Website. Payments are processed by Stripe.

7.2. Available payment methods at checkout currently include BLIK, payment card and Klarna, as shown on the checkout page. Available methods may vary depending on the payment provider.

7.3. A purchase is concluded when the payment is successfully processed by the payment provider.

7.4. The participant should retain the payment confirmation and the ticket confirmation sent by e-mail.

8. Confirmation of purchase and attendee details

8.1. After a successful payment, a confirmation is sent to the e-mail address provided at checkout.

8.2. It is possible to purchase a ticket first and provide or update attendee details later. The Organiser may set a deadline for submitting attendee details before the Event; such deadline, if any, will be communicated by the Organiser.

8.3. If a confirmation e-mail does not arrive, the participant should check spam folders and then contact the Organiser at [email protected].

9. Invoices

9.1. Participants who require an invoice should contact the Organiser at [email protected], providing the required billing details (including company name, address and tax identification number where applicable).

9.2. To allow correct issuing, a request for an invoice and the billing details should be sent within the period required by applicable law. The Organiser will issue the invoice in accordance with applicable regulations.

10. Ticket transfers and participant substitutions

10.1. A participant who is unable to attend may request that their ticket be transferred to another person (a participant substitution).

10.2. To request a transfer, the participant should contact the Organiser at [email protected] in good time before the Event and provide the details of the replacement participant. The Organiser will confirm the transfer once the updated details have been recorded.

11. Withdrawal, refunds and participant cancellations

11.1. Where the participant is a consumer and the law on consumer rights applies, statutory consumer rights remain unaffected by these Terms. Certain statutory rights of withdrawal may not apply to services connected with leisure events provided on a specified date or within a specified period; this is determined by applicable law.

11.2. Participant cancellation: if a participant is unable to attend, the Organiser recommends using the ticket transfer option described in section 10.

11.3. No-show: failure to attend the Event without a prior cancellation or transfer does not in itself create a right to a refund.

11.4. Refunds arising from cancellation or material changes of the Event by the Organiser are governed by section 12. Where a refund is due, it is made using the same payment method used for the purchase, unless agreed otherwise.

12. Event changes, postponement and cancellation

12.1. The Organiser may make reasonable changes to the programme, speakers, schedule or other Event elements. Where changes are significant, the Organiser will inform registered participants in advance using the contact details provided.

12.2. If the Organiser cancels the Event, participants who purchased a ticket will be offered a refund of the ticket price. Any non-refundable charges applied by the payment provider are outside the Organiser’s control.

12.3. If the Event is postponed to a new date, tickets will, where possible, remain valid for the new date. If a participant cannot attend the new date, they may contact the Organiser to discuss the available options.

13. Accommodation and travel

13.1. Any references on the Website or at checkout to help with booking accommodation, or to accommodation as a contact topic, are offered for participant convenience only and do not mean that accommodation is provided or included in the ticket price.

13.2. The Organiser does not guarantee the availability, price or quality of any third-party accommodation or transport.

14. Participant responsibilities and code of conduct

14.1. Participants are expected to behave respectfully and professionally towards other participants, speakers, staff and venue personnel.

14.2. Participants must follow the venue rules and any reasonable instructions given by the Organiser or venue staff during the Event.

14.3. Harassment, discrimination, violence and other behaviour that endangers or seriously disrupts others is not tolerated.

15. Safety and removal from the event

15.1. Participants are encouraged to take out their own travel and event insurance to cover unforeseen circumstances.

15.2. The Organiser and the venue may apply safety rules required by law or by the venue at the time of the Event. Any such rules in force will be communicated to participants.

15.3. The Organiser may refuse entry to, or remove from the Event, any person who seriously breaches these Terms, the venue rules or the code of conduct, or who poses a risk to the safety of others. In such cases a refund is not guaranteed.

16. Photography, video and event communications

16.1. Photographs, video and audio may be recorded during the Event and may be used by the Organiser for Event documentation, reporting and the promotion of JCI activities and future editions of the Event.

16.2. The Organiser aims to use such materials in a way that respects participants. A participant who does not wish to appear in promotional materials, or who wishes to raise a concern about a specific recording, may contact the Organiser at [email protected], and the Organiser will consider the request in line with applicable law and the Privacy Policy.

16.3. The processing of personal data contained in such materials is described in the Privacy Policy.

17. Personal data and Privacy Policy

17.1. The Organiser processes personal data provided during registration and participation in order to manage ticket sales, registration and communication relating to the Event.

17.2. To provide these services, personal data may be processed by service providers acting on the Organiser’s behalf, such as the payment provider, e-mail and website providers, and other Event contractors. Details of how personal data is processed, the legal bases and participant rights are set out in the Privacy Policy.

17.3. Please review the Privacy Policy for full information.

18. Complaints and contact procedure

18.1. Complaints relating to tickets or the Event may be submitted to the Organiser by e-mail at [email protected]. The complaint should describe the issue and include the order or payment details where possible.

18.2. The Organiser will consider the complaint and respond within a reasonable time, in accordance with applicable law.

19. Force majeure

19.1. The Organiser is not responsible for failure or delay in performing its obligations caused by circumstances beyond its reasonable control, such as natural disasters, extreme weather, fire, epidemics, strikes or decisions of public authorities. Where such circumstances affect the Event, sections 12 and 11 apply to changes, cancellation and refunds.

20. Liability

20.1. The Organiser is liable for the proper performance of its obligations under these Terms in accordance with applicable law. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for harm caused intentionally or for personal injury to the extent provided by law.

20.2. The Organiser is not responsible for items brought to the Event by participants, nor for the services of independent third parties (for example accommodation, transport or external venues) that the participant arranges separately.

20.3. Participants are responsible for damage they cause to the venue or to the property of third parties through their own fault.

21. Intellectual property

21.1. The content of the Website and the Event materials, including the POKO and JCI names, logos, text and images, is protected and belongs to the respective rights holders. It may not be used without authorisation.

22. Governing law and final provisions

22.1. These Terms are governed by Polish law. Mandatory consumer protection provisions of the participant’s country of residence remain unaffected.

22.2. The Organiser may update these Terms for valid reasons, such as changes in the offer or in the law. The version applicable to a purchase is the version in force at the time of that purchase. The current version is always available on the Website.

22.3. If any provision of these Terms is found to be invalid, the remaining provisions continue to apply.